Author: Krzysztof Świderek

Tenants in facilities that use NOVO FM have the option of accessing selected data and information from the system through the so-called tenant Portal, available entirely online.
The tenant portal for the NOVO FM module allows tenants to quickly add to the system tickets regarding technical infrastructure (along with the possibility of checking the status of their implementation), checking contact details for property and/or facility managers (e.g. accounting, payments, technical issues, etc.).
And all this in a modern, intuitive graphic design, with the possibility of displaying, for example, the property manager’s logo

Below are sample screens from the NOVO Facility Management module

The document archiving module not only allows users to store all types of electronic versions of documentation (scans, PDFs, photos, etc.) related to your business, but also for intelligent contextual search, e.g. by entering the word “air-condition”, the NOVO FM module will list all documents which contain the word either in the document name or, using the interface to an OCR system, in its content.
The system also enables very flexible parameterization and use of the document “tree”

Below are sample screens from the NOVO Facility Management module

The NOVO FM module is fully responsive, which means that it automatically adapts to the screen size of the device used by the user (laptop, desktop, smartphone). Thanks to this, working with the NOVO FM module by e.g. technicians or service teams, is much more effective

Below are sample screens from the NOVO Facility Management module

The NOVO FM module uses a unique approach to work with the schedule of periodic activities, which is automatically generated by the system based on data from the equipment technical documentation or users’ own assumptions. Applying changes to the plan of periodic activities, after their implementation, is equally intuitive and effective

Below are sample screens from the NOVO Facility Management module

One of the interesting functionalities of the NOVO FM module is the possibility of connecting each equipment (or category of equipment) to the site plan (e.g. in .dwg format), with a basic information about the equipment displayed in a tooltip. The system’s magnifier function additionally supports the user in the event of extensive floor plans or entire facilities

Below are sample screens from the NOVO Facility Management module

Processing, monitoring and analysis of tickets in the NOVO FM module is very effective – the ease of adding tickets, also by sending an email to the system, suitably defined colors, filters or the possibility of displaying a simplified mode greatly facilitate monitoring and analysis of types, categories and priorities of registered tickets regarding the technical infrastructure of the facility

Below are sample screens from the NOVO Facility Management module

The NOVO FM module uses extensive equipment categorization, which uses 5 levels of categorization, and which has been prepared in cooperation with experienced FM managers. The user can also use his own categorization, which can be easily entered into the system using predefined Excel spreadsheets. And the technical equipment itself can be described by several parameters, e.g. date of purchase, recommended inspections, manufacturer, brand, life cycle etc.

Below are sample screens from the NOVO Facility Management module

The NOVO PM module automates the process of issuing sales documents, including e.g. sales invoices for hundreds of tenants in a very short time, also in many facilities (via portfolio invoicing feature) at the same time, also enabling the issuance of many other types of sales documents related to the lease, as well as any invoices for contractors in the case of one-off events. The system also enables the collective generation of correction VAT invoices, which further improves the management of the sales documentation process, especially when it is necessary to correct multiple sales invoices for many contractors-tenants. The system also allows for fully automatic generation and sending of electronic invoices to contractors-tenants.

Below are sample screens from the NOVO Property Management module

The NOVO PM system automates the process of accounting for the consumption of all types of utilities and the re-invoicing of tenants, also for complex parameters of lease agreements e.g. allows for the settlement of utilities based on area, meter readings, lump sums, taking into account various structures of metering within the facility, e.g. several levels of meters

Below are sample screens from the NOVO Property Management module

The NOVO PM system allows for a fully automatic settlement of the “service charge” budget, taking into account all parameters of the lease agreements – with one operation in the system, the user receives a full settlement of fees for each tenant, with automatic issuance of, for example, additional charge invoices including detailed calculation of individual amounts as an additional information for the tenant.
The system also allows ongoing monitoring of the use of the operating costs budget from different angles (over time, cost category etc.)

Below are sample screens from the NOVO Property Management module