Thanks to extensive system reports and integration with a Business Intelligence tool (data warehouse), the NOVO PM system provides instant access to current data on any management area in a commercial facility

Using the high quality data centers and thanks to embedded system security measures of quality at the level of information systems used by financial institutions, the NOVO PM system provides users with a high level of comfort in their daily work

The implementation of the NOVO PM system can be quick due to perfect fit of the system to the needs of companies managing commercial facilities/PRS sector, proven implementation methodology, automated process of data import, data integrity mechanisms embedded in the system, as well as the solid real estate expertise of the NOVO implementation team.

All data in the NOVO PM system are updated on a real time basis e.g. the introduction of new parameters to the lease agreement in connection with the signed annex to the this, t is immediately visible in the system for other users having access to this type of information

NOVO PM is fully accessible through a standard web browser, so the user can work on the system from anywhere via any device connected to the Internet

The NOVO PM system supports the management of all types of commercial properties: commercial, office, warehouse and logistics, as well as PRS sector properties (long-term lease of flats and apartments).
The system is also perfect as a software supporting lease of commercial space in other public facilities such as air terminals, rail or metro stations.

As part of the purchased package, the asset manager can also use the intuitive mobile application, which is a mobile (simplified) version of the NOVO AM reporting module, and allows on-line monitoring of key performance indicators directly via any smartphone

Below are sample screens from the NOVO Asset Management module

One of the very flexible functionalities of the NOVO AM reporting module is the ability to instantly share created reports, e.g. via email, publication on a net disk, publication on the internet, exporting in pdf, csv, xls, html or jpg format

Below are sample screens from the NOVO Asset Management module

The NOVO AM reporting module can be interfaced with any number of different databases (not only the NOVO PM database), allowing users to instantly create cross-sectional reports using data e.g. from financial and accounting systems, visitor counting and NOVO PM in the same report

Below are sample screens from the NOVO Asset Management module

Asset manager using the NOVO AM reporting module can create virtually any reports based on data from the NOVO PM system or other systems or Dbases that will be connected to the NOVO AM reporting module. The algorithm of creating reports does not require knowledge of SQL - asset manager can simply "click out" any report, using the intuitive functions of pivot tables known from the standard version of well-known Excel. The NOVO AM reporting module offers a very wide range of data presentation options, with the option of changing the type of graph in real time, while the "drill down" function allows users to preview virtually any type of data from which the report was created

Below are sample screens from the NOVO Asset Management module

Extensive key data registers enable efficient work with the NOVO PM module, making property management even more effective. Dozens of fields describing individual SPVs’ / property landlords, the facilities themselves (including plots of land, GPS locations, contact/registry data, mortgage register IDs’, GLA, etc.), tenants and suppliers (together with full contact details of the contact persons at these contractors), rent units (together with the possibility of locating them on the floor map of the facility, presenting them in units or m2, grouping them into groups of rent units, plugging in utility consumption meters, etc.) as well as more than 150 parameters for each lease contract, make NOVO PM effective in the daily work of property managers and those responsible for finance area in the organization

Below are sample screens from the NOVO Property Management module

The NOVO PM module automates the process of issuing sales documents, including e.g. sales invoices for hundreds of tenants in a very short time, also in many facilities (via portfolio invoicing feature) at the same time, also enabling the issuance of many other types of sales documents related to the lease, as well as any invoices for contractors in the case of one-off events. The system also enables the collective generation of correction VAT invoices, which further improves the management of the sales documentation process, especially when it is necessary to correct multiple sales invoices for many contractors-tenants. The system also allows for fully automatic generation and sending of electronic invoices to contractors-tenants.

Below are sample screens from the NOVO Property Management module

The NOVO PM system automates the process of accounting for the consumption of all types of utilities and the re-invoicing of tenants, also for complex parameters of lease agreements e.g. allows for the settlement of utilities based on area, meter readings, lump sums, taking into account various structures of metering within the facility, e.g. several levels of meters

Below are sample screens from the NOVO Property Management module

The NOVO PM system allows for a fully automatic settlement of the "service charge" budget, taking into account all parameters of the lease agreements - with one operation in the system, the user receives a full settlement of fees for each tenant, with automatic issuance of, for example, additional charge invoices including detailed calculation of individual amounts as an additional information for the tenant.
The system also allows ongoing monitoring of the use of the operating costs budget from different angles (over time, cost category etc.)

Below are sample screens from the NOVO Property Management module

Thanks to extensive reports presenting data in various cross-sections and ranges, the system user has at any time access to current information e.g. on the level of receivables in all managed facilities, and thanks to the "drill-down" function the user can instantly access detailed information on the level and scope of debt in case of individual tenants. The NOVO PM system also enables generation and monitoring of correspondence with tenants regarding the payment of receivables, as well as the generation and sending of interest notes. In addition, the user may be able to use the additional functionality of extensive, automatic debt collection alerts for contractors - tenants (in the format of e-mail messages), which allows for very flexible definition of both the content and frequency of automatic debt collection alerts sent by the system, which will certainly have a positive impact on the effectiveness of collecting receivables from tenants.

Below are sample screens from the NOVO Property Management module

Cross-sectional reports on securities to lease agreements provided by tenats available in the NOVO PM system enable quick analysis of securities of individual lease agreement by calculating the current required level of security and their expiry dates.
The system proactively enables automatic printing of any calls to tenants regarding e.g. the need to supplement the provided security.
The system also allows you to send automatic email alerts to users about expired or low security

Below are sample screens from the NOVO Property Management module

Lease agreements indexation is fully automatic and intuitive. After uploading the published indexation rates into NOVO PM, the system will automatically start issuing invoices at new, indexed rates, also adding the appropriate alignment item to the next invoice

Below are sample screens from the NOVO Property Management module

The NOVO PM system, thanks to the extensive functionality of document template management, enables automatic generation of various types of correspondence to tenants, in a proactive way printing letters only for those tenants affected by a given topic, e.g. no current security.
The user can use dozens of document templates that are already in the system, or create their own, taking into account the specifics of the client business

Below are sample screens from the NOVO Property Management module

The electronic circulation and approval of purchase documents is an autonomous part of our main NOVO Property Management module. Using this functionality, users have access to an extensive register of contractors / suppliers, with quick addition of new contractors to the system by means of integration with the Central Statistical Office (NIP) database. The system enables the archiving of contracts (and other documents) with suppliers, instant and intuitive addition of a purchase document to the system with the possibility of previewing, on the screen of adding a purchase document, a scan of the purchase document in order to, for example, verify invoice data. The system can send automatic e-mail alerts (notifications about purchase invoices waiting for approval) to people who are in the approval path of purchase documents (per department, cost category, financial limit), and allows to reflect virtually any path of approval in accordance with the client's internal procedures. An instant preview of the complete purchase document approval history, assigning a purchase document (invoice item) to a specific cost category and budget, a group of rent units, as well as the possibility of integration with the accounting system to automate the posting of approved invoices are additional "flavours" that will certainly users will appreciate. It is also worth adding that it is also possible to parameterize and implement the functionality of Generating transfer packages to the bank for purchase invoices submitted for payment, along with checking the "White List" and the split payment mechanism, along with an appropriate report, which will virtually completely automate the process of managing the circulation of purchase invoices in organization.

Below are sample screens from the NOVO Property Management module

The OCR function enables automatic reading of data from purchase documents sent by the supplier to the client's e-mail address or read from invoices scanned by the client's reception, placed on some internal ftp server. In addition, OCR automatically adds a scan of the purchase document to the archive of documents related to the recorded purchase document

Below are sample screens from the NOVO Property Management module

The Purchase order functionality, as an additional functionality to the electronic circulation and approval of purchase documents, allows users, among others, quickly create of purchase orders, adding any number and format of documents to a purchase order, assigning a purchase order to a specific cost category and budget, automatic e-mail alerts to managers who are in the order approval path (e.g. per department, cost category, financial limit), which, by the way, can be freely parameterized, instant preview of the full approval history of each purchase order. However, after approving the purchase order, the system itself will link the purchase order with the purchase invoice(s), with automatic checking of the cost category, the amount (for which the order was approved), the use of the budget (also with adding a recorded invoice to the balance) with automatic "handing over" for additional approval in case of exceedances/non-compliances. Users also have the option of using an extensive order register, with the ability to analyze data using many filters and instant export of reports to the .xls format .xls

Below are sample screens from the NOVO Property Management module

The document archiving module not only allows users to store all types of electronic versions of documentation (scans, PDFs, photos, etc.) related to the client's business, but also enables intelligent contextual search e.g. by entering the word "rent", the NOVO PM system will list all documents which contain this word either in the name of the document or, using the interface to an OCR system, in its content.
The system also enables very flexible parameterization and use of the document "tree", and also, thanks to the intelligent connection between the various screens of the module, it allows very effective viewing of all documents that have been added to the module on various screens, directly on the Archive screen.

Below are sample screens from the NOVO Property Management module

Tenants in facilities that use NOVO PM have the ability to access selected data and information from the system through the so-called Tenant's portal, available entirely online.
The tenant portal for the NOVO PM module enables tenants to quick view their invoices for the lease of premises (or other rental units) in the facility, the ability to download copies of invoices in PDF format and to add data on the generated turnover (with the option of viewing them as they changed over time). And the manager himself has the ability to immediately publish on the Tenant Portal announcements regarding operations within the facility.
And all this in a modern, intuitive graphic design, with the option of displaying e.g. the facility manager's logo

Below are sample screens from the NOVO Property Management module

The virtual reception desk ensures, via a touch screen, quick registration in the NOVO PM module of guests visiting tenants in the facility, practically without the participation of a receptionist. Thanks to this, the facility manager knows at any time how many people from the outside are in the facility, can keep statistics of visits, and thanks to the possibility of integration with a thermal imaging camera (remote temperature measurement), he can ensure higher safety of people working in the facility. Lower costs, higher efficiency and a positive impact on the image of the property manager / owner of the facility are the key benefits from implementing this functionality

Below are sample screens from the NOVO Property Management module

The NOVO PM module offers functionality that enables property and asset managers to manage a portfolio of commercial properties from an ESG perspective by, for example, describing and analysing the properties from the perspective of the required and received ESG certificates (with facilities with different statuses, e.g. green, yellow, etc., marked on a map), the sustainability policies applied, the number and scope of amenities in the facility for tenants and visitors located. The ESG functionality also makes it possible to plan sustainability activities organised by the property managers for the local communities in the individual facilities. In addition, it is also possible to monitor the consumption of resources - e.g. all the utilities consumed in the facility (e.g. electricity, water, etc.), which will make it possible to estimate trends in the consumption of individual resources in the future and to introduce, for example, a policy of gradual reduction

Below are sample screens from the NOVO Property Management module

 In the NOVO PM module, the user can make use of dozens of available standard managerial reports, ranging from the classic Rent-roll, through an extensive NOI report, reports presenting the lease status of individual rent units, cross-sectional revenue and cost reports (presenting data from different perspectives), as well as reports related to the management of receivables, collaterals to lease contracts, budgeting (revenue and costs), and efficiency of e.g. retail facilities. Reports in NOVO PM offer extensive possibilities of presenting data thanks to enhanced filters (in the case of e.g. summaries of lease contracts or sales documents, the module offers a set of more than 20 different filters for analysing data in individual reports). In addition, each of the reports and statements can be transferred to an Excel spreadsheet with a single click, which makes working with the data even more efficient

Below are sample screens from the NOVO Property Management module

Users of the NOVO Property CRM module are able to create and work on an extensive database containing key information about all types of contractors with whom the company cooperates, including potential tenants looking for premises for rent. An extensive file of each contractor (including persons representing it, with tracking of employment history, classification of contractors), automatic completion of some fields in the contractor's register directly from the Central Statistical Office database, "scoring" of contractors - tenants, archiving e-mail correspondence and other documents are key opportunities offered by the register of contractors in the NOVO Property CRM module. Its implementation will benefit mainly departments dealing with debt collection, cooperation with suppliers, and above all teams commercializing facilities, which, after several years of work with the NOVO PM module, have a huge knowledge base on potential tenants for facilities to be commercialized in the future

The NOVO Property CRM module offers users a CRM functionality dedicated to the commercial facilities sector, thanks to which users can, among others, instantly record contacts with contractors, plan contacts for the future (which are visible not only on the Dashboard of the module itself, but also on the user's calendar integrated with the external module, run e.g. in MS Outlook), with particular emphasis on describing the status of negotiations with potential tenants, also for multiple commercial areas simultaneously. The module has built-in functions to support users in their daily work, such as automatically suggesting dates, checking whether there are already scheduled contacts with a given contractor for the future, keeping an archive of correspondence and documents for each contact, previewing the history of all contacts, quick preview of expired contacts and many more

The NOVO Property CRM module offers cross-sectional reporting for managers managing contacts with contractors, including heads of commercialization departments or people managing the debt collection area, both through reports available directly on the module's managerial dashboard, as well as through dedicated reports presenting, among others expired contacts, full history of contacts with contractors, the potential of contractors - tenants, and the dedicated report "Status of negotiations with contractors - tenants" available in the module presents in a cross-sectional way the status of negotiations with individual tenants for individual commercialized areas / premises

The head of the commercialization department, thanks to the reports available directly from the management dashboard, has the possibility of constant, direct monitoring of the work efficiency of his subordinates or, for example, external agencies. Reports such as: analysis per contractor, average number of contacts made per day, analysis per contacts made or the report presenting the % of signed contracts are great tools presenting data about the team's work in real time

Tenants in facilities that use NOVO FM have the option of accessing selected data and information from the system through the so-called tenant Portal, available entirely online.
The tenant portal for the NOVO FM module allows tenants to quickly add to the system tickets regarding technical infrastructure (along with the possibility of checking the status of their implementation), checking contact details for property and/or facility managers (e.g. accounting, payments, technical issues, etc.).
And all this in a modern, intuitive graphic design, with the possibility of displaying, for example, the property manager's logo

Below are sample screens from the NOVO Facility Management module

The document archiving module not only allows users to store all types of electronic versions of documentation (scans, PDFs, photos, etc.) related to your business, but also for intelligent contextual search, e.g. by entering the word "air-condition", the NOVO FM module will list all documents which contain the word either in the document name or, using the interface to an OCR system, in its content.
The system also enables very flexible parameterization and use of the document "tree"

Below are sample screens from the NOVO Facility Management module

The NOVO FM module is fully responsive, which means that it automatically adapts to the screen size of the device used by the user (laptop, desktop, smartphone). Thanks to this, working with the NOVO FM module by e.g. technicians or service teams, is much more effective

Below are sample screens from the NOVO Facility Management module

The NOVO FM module uses a unique approach to work with the schedule of periodic activities, which is automatically generated by the system based on data from the equipment technical documentation or users' own assumptions. Applying changes to the plan of periodic activities, after their implementation, is equally intuitive and effective

Below are sample screens from the NOVO Facility Management module

One of the interesting functionalities of the NOVO FM module is the possibility of connecting each equipment (or category of equipment) to the site plan (e.g. in .dwg format), with a basic information about the equipment displayed in a tooltip. The system's magnifier function additionally supports the user in the event of extensive floor plans or entire facilities

Below are sample screens from the NOVO Facility Management module

Processing, monitoring and analysis of tickets in the NOVO FM module is very effective - the ease of adding tickets, also by sending an email to the system, suitably defined colors, filters or the possibility of displaying a simplified mode greatly facilitate monitoring and analysis of types, categories and priorities of registered tickets regarding the technical infrastructure of the facility

Below are sample screens from the NOVO Facility Management module

The NOVO FM module uses extensive equipment categorization, which uses 5 levels of categorization, and which has been prepared in cooperation with experienced FM managers. The user can also use his own categorization, which can be easily entered into the system using predefined Excel spreadsheets. And the technical equipment itself can be described by several parameters, e.g. date of purchase, recommended inspections, manufacturer, brand, life cycle etc.

Below are sample screens from the NOVO Facility Management module