Processing, monitoring and analysis of tickets in the NOVO FM module is very effective – the ease of adding tickets, also by sending an email to the system, suitably defined colors, filters or the possibility of displaying a simplified mode greatly facilitate monitoring and analysis of types, categories and priorities of registered tickets regarding the technical infrastructure of the facility
Below are sample screens from the NOVO Facility Management module
The NOVO FM module uses extensive equipment categorization, which uses 5 levels of categorization, and which has been prepared in cooperation with experienced FM managers. The user can also use his own categorization, which can be easily entered into the system using predefined Excel spreadsheets. And the technical equipment itself can be described by several parameters, e.g. date of purchase, recommended inspections, manufacturer, brand, life cycle etc.
Below are sample screens from the NOVO Facility Management module
The NOVO PM module automates the process of issuing sales documents, including e.g. sales invoices for hundreds of tenants in a very short time, also in many facilities (via portfolio invoicing feature) at the same time, also enabling the issuance of many other types of sales documents related to the lease, as well as any invoices for contractors in the case of one-off events. The system also enables the collective generation of correction VAT invoices, which further improves the management of the sales documentation process, especially when it is necessary to correct multiple sales invoices for many contractors-tenants. The system also allows for fully automatic generation and sending of electronic invoices to contractors-tenants.
Below are sample screens from the NOVO Property Management module
The NOVO PM system automates the process of accounting for the consumption of all types of utilities and the re-invoicing of tenants, also for complex parameters of lease agreements e.g. allows for the settlement of utilities based on area, meter readings, lump sums, taking into account various structures of metering within the facility, e.g. several levels of meters
Below are sample screens from the NOVO Property Management module
The NOVO PM system allows for a fully automatic settlement of the “service charge” budget, taking into account all parameters of the lease agreements – with one operation in the system, the user receives a full settlement of fees for each tenant, with automatic issuance of, for example, additional charge invoices including detailed calculation of individual amounts as an additional information for the tenant.
The system also allows ongoing monitoring of the use of the operating costs budget from different angles (over time, cost category etc.)
Below are sample screens from the NOVO Property Management module
Thanks to extensive reports presenting data in various cross-sections and ranges, the system user has at any time access to current information e.g. on the level of receivables in all managed facilities, and thanks to the “drill-down” function the user can instantly access detailed information on the level and scope of debt in case of individual tenants. The NOVO PM system also enables generation and monitoring of correspondence with tenants regarding the payment of receivables, as well as the generation and sending of interest notes. In addition, the user may be able to use the additional functionality of extensive, automatic debt collection alerts for contractors – tenants (in the format of e-mail messages), which allows for very flexible definition of both the content and frequency of automatic debt collection alerts sent by the system, which will certainly have a positive impact on the effectiveness of collecting receivables from tenants.
Below are sample screens from the NOVO Property Management module
Cross-sectional reports on securities to lease agreements provided by tenats available in the NOVO PM system enable quick analysis of securities of individual lease agreement by calculating the current required level of security and their expiry dates.
The system proactively enables automatic printing of any calls to tenants regarding e.g. the need to supplement the provided security.
The system also allows you to send automatic email alerts to users about expired or low security
Below are sample screens from the NOVO Property Management module
Lease agreements indexation is fully automatic and intuitive. After uploading the published indexation rates into NOVO PM, the system will automatically start issuing invoices at new, indexed rates, also adding the appropriate alignment item to the next invoice
Below are sample screens from the NOVO Property Management module
The NOVO PM system, thanks to the extensive functionality of document template management, enables automatic generation of various types of correspondence to tenants, in a proactive way printing letters only for those tenants affected by a given topic, e.g. no current security.
The user can use dozens of document templates that are already in the system, or create their own, taking into account the specifics of the client business
Below are sample screens from the NOVO Property Management module
The document archiving module not only allows users to store all types of electronic versions of documentation (scans, PDFs, photos, etc.) related to the client’s business, but also enables intelligent contextual search e.g. by entering the word “rent”, the NOVO PM system will list all documents which contain this word either in the name of the document or, using the interface to an OCR system, in its content.
The system also enables very flexible parameterization and use of the document “tree”, and also, thanks to the intelligent connection between the various screens of the module, it allows very effective viewing of all documents that have been added to the module on various screens, directly on the Archive screen.
Below are sample screens from the NOVO Property Management module