We have been using NOVO Property Management software in our daily work in our company for more than 3 years. During this time we have had the opportunity to test all the various functions of the programme, with particular emphasis on the process of settlement of service charges that we perform annually for our tenants .
We recommend NOVO as a comprehensive tool that perfectly supports the daily work of our property managers and finance department. The ability to generate a variety of reports on an ongoing basis regarding future revenues and the implementation of budget assumptions assists us in property management, preparing reports for various institutions financing our projects and planning expenses.
The programme has proved to be a great help when it comes to annual service charges reconciliation for tenants. Thanks to the automation of this process in the programme, we save a lot of time and involvement on the part of the team, avoid mistakes, and obtain professional reports for the tenants, which dispel any doubts and do not require additional explanations.
At the same time, we would like to emphasise the professionalism and extensive knowledge of commercial real estate industry of the NOVO support team, which means that the NOVO programme takes into account all commercial and financial parameters included in the lease agreements and can be easily translated into the programme algorithms. In the event of any problems, assistance and explanations from the NOVO team are obtained without undue delay.