Case study

Czerska 8/10 manages the Agora Group’s headquarters. It is responsible for the day-to-day administration of the building, adapting it to the needs of the team and controlling its maintenance costs. It supervises, among other things, the leasing of space, energy consumption, modernization of installations, as well as the operation of coworking spaces, canteens, and cafés. Not only that, but it also manages real estate in other locations of the company.

In connection with the development of the Agora Group’s activities, the newly established company from the group, Czerska 8/10, faced challenges related to the effective management of office and coworking space and the supervision of facilities in which the Group operates. The key issues included:

• Optimization of space utilization – the need for a tool to monitor and manage office space in order to maximize its effective use.
• Lease agreement and documentation management – the need for systematic documentation management and lease agreement monitoring to maintain process fluidity.
• Effective tenant invoicing – the need to automate invoicing and lease data processing to reduce errors and save time.

To meet these challenges, Czerska 8/10 decided to implement the NOVO Property Management (NOVO PM) system, recommended to the Czerska management board by commercial real estate market professionals as a proven and flexible tool for commercial property management.
The key stages of implementation included:

• Selection of the NOVO PM module – after analyzing the required system functionalities, the NOVO PM module was recognized as the best-suited tool for managing office and coworking space, offering a wide range of functions dedicated to commercial real estate.
• Implementation and data migration – NOVO experts audited lease agreements and statements, then prepared and entered all necessary data into the system, setting all key parameters. This allowed for a very quick start of operational work and verification of the correctness of calculations.
• System integration – NOVO PM was integrated with administrative processes, enabling automatic data processing, streamlined invoicing, and payment monitoring.

Thanks to the implementation of the NOVO PM system, Czerska 8/10 has seen numerous operational benefits, including:

• Space optimization – the system has enabled precise monitoring and optimization of office and coworking space utilization, resulting in better conditions for tenants and greater profitability for the facility.
• Streamlined administrative processes – automated invoicing significantly reduced the time spent on administrative tasks and minimized the risk of errors, enabling quick invoicing.
• Increased operational efficiency – NOVO PM provided full control over lease agreements, payment schedules, and property management, allowing Czerska 8/10 to focus on further optimizing the tenant mix in the facility.