Users of the NOVO Property CRM module can create and work on an extensive database containing key information about all types of contractors with whom the company cooperates, including potential tenants looking for premises to rent. An extensive file for each contractor (including their representatives, employment history, and contractor classification), automatic completion of some fields in the contractor register directly from the GUS database, "scoring" of contractors - tenants, archiving of email correspondence and other documents are the key features offered by the contractor register in the NOVO Property CRM module. The benefits of its implementation will be felt primarily by departments dealing with debt collection, cooperation with suppliers, and above all, teams commercialising properties, which, after several years of working with the NOVO PM module, have a huge knowledge base about potential tenants for properties to be commercialised in the future.

The NOVO Property CRM module offers users CRM functionality dedicated to the commercial property sector, thanks to which users can, among other things, instantly record contacts with contractors, plan future contacts (which are visible not only on the module's Dashboard, but also on the user's external calendar integrated with the module, e.g. in MS Outlook), with particular emphasis on describing the status of negotiations with potential tenants, also for multiple spaces simultaneously. The module has built-in functions to support users, such as automatic date suggestions, checking whether there are any future contacts planned with a given contractor, keeping an archive of correspondence and documents for each contact, viewing the history of all contacts, and a quick view of overdue contacts

The NOVO Property CRM module offers cross-sectional reporting for people managing contacts with contractors, including heads of commercialisation departments or people managing the debt collection area, both through reports available directly on the module's management dashboard and through dedicated reports presenting overdue contacts, full history of contacts with contractors, the potential of contractors - tenants, and the dedicated report "Status of negotiations with contractors - tenants" available in the module presents a cross-sectional view of the status of negotiations with individual tenants for individual commercialised spaces/premises

The head of the commercialisation department, thanks to reports available directly from the management dashboard, has the ability to constantly and directly monitor the effectiveness of the work of his subordinates or, for example, external agencies. Reports such as analysis per contractor, average number of contacts made per day, analysis per contacts made or a report presenting the percentage of signed contracts are great tools for presenting data on the team's work in real time.